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At Outlet Dog Feedly (“we”, “us”, or “our”), we’re as committed to protecting your privacy as we are to providing premium dog care products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dogfeedly.com (the “Site”).

1. Information We Collect

We collect information that helps us provide you with the best shopping experience for your furry friends:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information, and phone number.
  • Transaction Data: Details about products you purchase, including dog food types (dry/wet), treats, and accessories.
  • Technical Data: IP address, browser type, operating system, and other technology on the devices you use to access our Site.
  • Usage Data: Information about how you use our Site, products, and services, including pages visited and products viewed.
  • Communication Data: Any correspondence when you contact our customer service team.

2. How We Use Your Information

We use your information to provide and improve our services, just as we carefully select our dog products:

  • To process and fulfill your orders for dog food, treats, and accessories
  • To communicate with you about your orders and provide customer support
  • To improve our products and services based on your preferences
  • To prevent fraudulent transactions and enhance security
  • To comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

  • Service Providers: We may share information with third parties who perform services for us, such as payment processing (Visa, MasterCard, PayPal), shipping carriers, and IT services.
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same care we select our premium dog products:

  • All payment transactions are encrypted using SSL technology
  • We are PCI DSS compliant for payment processing
  • Your full payment details are never stored on our servers
  • We implement appropriate technical and organizational measures to protect personal data
  • Data is stored on secure servers with limited access

While we implement these security measures, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have certain rights regarding your personal information:

  • Access: You can request a copy of your personal data we hold.
  • Correction: You may update or correct inaccurate information.
  • Deletion: You can request deletion of your personal data, subject to legal requirements.
  • Objection: You may object to certain processing of your data.
  • Restriction: You can request restriction of processing in certain circumstances.
  • Portability: You may request transfer of your data to another service provider.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your shopping experience:

  • Essential Cookies: Necessary for the Site to function, such as maintaining your shopping cart.
  • Performance Cookies: Help us understand how visitors use our Site to improve it.
  • Functionality Cookies: Remember your preferences (like language or region).
  • Targeting Cookies: Used to display relevant ads for dog products you might like.

You can control cookies through your browser settings, but disabling some may affect Site functionality.

7. International Data Transfers

As we serve customers worldwide (excluding some Asian and remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We’ll notify you of significant changes by posting the new policy on our Site with an updated date.

10. Contact Us

For any questions about this Privacy Policy or your personal data:

Outlet Dog Feedly Store
77 Brook St, Chester, GB CH2U 4RW
Email: [email protected]

Thank you for trusting Outlet Dog Feedly with your pet’s needs and your personal information. We’re committed to protecting both with the highest standards of care.